FAQ
Answers to the questions we hear most. Don't see yours? Use the chat button or send us a message with your car's year, model and VIN.
What is an ISN, and why does it matter when I replace a part?
The ISN is a security code BMW control units use to recognize each other. When a used transmission control unit or EME doesn't match the car, the ISN usually has to be reset before it will work. That's why a BMW may not go into gear after a transmission swap.
My BMW won't go into gear after a transmission or EGS swap. What do I need?
Usually an EGS ISN reset. We cover 6HP, 8HP and DKG/DCT applications, priced by transmission and chassis. If you're unsure, send your VIN and what was replaced and we'll confirm first.
My EGS7 stopped communicating after a failed flash. Do I need a new one?
Not always. We recover bricked EGS7 units for ZF 8HP transmissions, remotely, so your original unit can communicate again and be coded back to the car. See EGS7 recovery.
Do you work with customers outside my area?
Yes. We work with BMW owners and shops around the world. Remote services can be done wherever you are.
Which services are done remotely?
Remote services include OEM remote engine start activation, EGS7 recovery, EME ISN resets, custom MGU apps and ISN read and write. Some other jobs are done by mail-in or in person depending on the service and your car. ECU cloning is mail-in only, and key programming can be remote, in person or mail-in depending on your BMW. Ask us before ordering if you're not sure.
What do I need for a remote job?
Most remote jobs just need a laptop with TeamViewer installed, connected to your car with an ENET or K+DCAN cable. We'll tell you exactly what you need before you order.
Do you need my VIN?
Yes, please. Your VIN tells us exactly how your car was built, so we can confirm a service or kit fits before you pay.
Can you add CarPlay to my BMW?
Yes. We have a CarPlay solution for every E, F and G series BMW. Options include NBT EVO retrofits for F-series and E46 cars, fullscreen CarPlay activation, and aftermarket CarPlay and Android Auto kits for BMW and Mini models. Send us your year, model and VIN and we'll tell you which option fits your car.
Can I start my BMW remotely from the key?
On many cars, yes. We activate BMW's factory remote engine start and code it to your car remotely, with no aftermarket module and no added wiring. Support depends on your model and equipment, so send your VIN first.
What are custom MGU apps?
Apps that run on your iDrive 7 or 8 head unit, such as exhaust flap control, the Gentleman Function, a fault code reader, and redline and dyno screens. They're installed remotely. Have your own idea? Tell us and we can build it for your car.
How do I leave a review?
Thank you! You can leave one on our reviews page.